CallRex Software Suite Puts Telrex in the Limelight

The first quarter of 2010 has been successful for Telrex (News - Alert), a company that delivers enterprise-class workforce optimization solutions to businesses around the world. During this period, it has added new customers and resellers and has continued to grow with the MS Office Communication Server community.

Provider of the CallRex suite of IP call recording and contact center optimization solutions, Telrex welcomed new customers from a variety of industries around the world, including Colmedica, a Colombian health care and insurance company.

"Working with Telrex gives us the competitive edge, enabling us to offer an affordable and valuable call recording and monitoring solution to our Microsoft (News - Alert) OCS customers," Jony Castillo, systems director at Datapoint de Colombia, said, adding that it looked forward to its continued partnership with Telrex,  and its innovative solutions for the MS OCS platform.

CallRex software offers affordable call recording and monitoring features in a mixed PBX (News - Alert) environment, with the potential to realize all the benefits of MS unified communications solutions.

Companies can take advantage of affordable call recording and monitoring features in a mixed PBX environment, while also realizing the benefits of Microsoft's unified communications solutions.

Running on Windows-based servers, CallRex does not require any proprietary hardware, expensive telephony cards, or complex installations, and enables full time live monitoring and call recording from anywhere on the network.

"We have seen an increased interest in call recording solutions for the OCS platform, and we are pleased to provide an affordable workforce optimization solution," said Robert Kapela (News - Alert), president of Telrex.

Telrex offers CallRex Call Recording software as an advanced solution for companies that were previously unable to afford call recording technology, through monthly subscription-based licenses.

The subscription-based licensing model includes access to technical support, maintenance, and other services.

Telrex provides IP call recording and contact center optimization software and offers affordable access to call recording technologies, supporting IP telephony systems, VoIP softswitches and unified communications solutions.

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