Call Recording Featured Articles

  • Microsoft's Latest Voice Recorder Provides Better Support for Extended Recording
    Microsoft announced a recent update to the Universal Voice Recorder app for Windows 10. Version 10.1509.26120 of the app works on both PCs and mobile devices, and has several new features designed with ease of use in mind.
  • Grandstream Wave for Android Awarded Product of the Year 2015
    Grandstream's award-winning work is likely to provide a lot of value for its users, and future versions should prove little different. While there's something to be said for the specialist tool, sometimes the best tool is the one that can serve more than one function.
  • Marchex Call Analytics for Search 2.0 Gives Marketers a New Edge
    Those who have been following the concepts of big data lately know that there's a lot of potential there for businesses to take advantage of. The ability to sift through communications sources and generate patterns is highly valuable, especially when those patterns can be converted to action. But that conversion isn't always easy, and sometimes it's almost too difficult to try. That's a development that's changing, though, and tools like the newly-announced Marchex Call Analytics for Search 2.0 are looking to lead the way.
  • How Call Recording Improves Call Tracking
    Why do you insist on call recording in your environment? Is it to protect your bottom line in the event of a dispute? Are you using the recordings to demonstrate compliance or to improve quality outcomes? Or is call tracking an important activity and recording steps are critical to ensure the performance of your campaigns?
  • Call Recording Week in Review: Broadvoice, Dubber Corporation, Voxsmart
    For businesses across the globe, having a call recording option added to an enterprise phone system has become a requirement - not just a necessity.

What Is Call Recording?

The idea that we have to even ask what is call recording seems like a silly concept as the phrase itself lends enough explanation to the activity. Most of us have heard the message that our call may be recorded for training and quality purposes and we’re well aware of the activities of the NSA ...

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Featured Resources

SIP Print Uses Innovative Design Elements and Thought Leadership to Rank the "Call Recording" Comminuty at the Top of Search Engines

This Case Study highlights how SIP Print maintains their Online Community, and outlines how they are able to use the Online Community to position SIP Print as an industry leader and keep ranking at the top of major search engines week after week ...

Call recording for your IP PBX

Whatever the size of your organization - from a small professional corporation to a large enterprise - you chose to deploy a VoIP communications system for the capital and operational cost savings and the productivity advantages for your users ...

What's in the Box?

SIP Print CEO Don Palmer discusses appliance-based enterprise and SMB call recording ...


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