Call Recording Featured Articles
Today's economy, combines with ever-increasing pressures to compete and improve performance while maintaining compliance with stringent laws and regulations, are driving businesses to evaluate potential call recording options. Not only does it just make sense, but many businesses are simply required to record phone calls for an undisputable record of transactions, while others find that implementing a call recording solution offers the most effective and affordable way to demonstrate a pattern of compliance or to develop an enhanced training program to increase customer satisfaction.
VeraSMART Call Accounting Solutions Available in Netformx DesignXpert
VeraSMART wireline and wireless call accounting from Veramark are now available in Netformx DesignXpert, a product from Netformx. VeraSMART call accounting solutions help telecom managers keep track of their telephony expenses.
05/22/2013
CallSource Launches New Cloud-Based Service
CallSource, a company that deals in call tracking and lead management solutions, recently launched CallShield, a cloud-based service to block telephone hacking attempts and spam calls.
05/21/2013
Feds' Wiretapping Move Could Prove Dangerous for All Web Users
Privacy and the Web have never really gone hand in hand. There have always been people who were not getting anywhere near the privacy and security they expected from their ISPs. It is usually much worse when talking about social media sites. There are simply too many hackers who are looking to obtain private information. These days, the government is trying to get in on the action with expanded wiretaps that seem to rely quite a bit on social media sites allowing the taps whether they seem justi…
05/21/2013
ASC Delivers VoIP Call Recording Solution to De Lotto
ASC, a provider of VoIP call recording and analysis, has successfully implemented VoIP recording and quality management solutions for De Lotto, the Dutch lottery organization.
05/20/2013
Video Showcase
Tech Talk Featured Articles
OAISYS Wins TMC's CUSTOMER Magazine 2012 Product of the Year Award
OAISYS has announced that the company's Tracer with Mobile Recall product has received the CUSTOMER Magazine 2012 Product of the Year Award from Technology Marketing Corporation (TMC). Mobile Recall products enable OAISYS Talkument and Tracer software solutions.
01/31/2013
omNovia app now includes Recast technology
omNovia Technologies, a company that provides webinar and webcasting solutions, recently announced an addition to its mobile app. The company has now featured its mobile app with omNovia's Recast technology which now allows the users to replay omNovia hosted webinars at their convenience in an interactive mode.
01/30/2013
ShoreTel Intros Call Flow Editor for ShoreTel Sky Portal
ShoreTel has announced the introduction of the Call Flow Editor feature for the ShoreTel Sky Portal, a Web-based voice over Internet protocol (VoIP) management application.
01/30/2013
TMCnet Call Recording Week in Review
Today, organizations large and small are replacing analog systems at impressive rates, and Voice over IP (VoIP) calls now exceed analog call volume by double digit percentages. In fact, in some industries and professions such as call centers, financial services and the legal community, call recording is mandated by law/industry regulation. Many organizations are turning to call recording systems in increasing numbers for training purposes, for regulatory compliance and/or for enhanced customer s…
11/03/2012
Call Recording Industry News
Aastra's Contact Center: Connect More and Do More! New Solidus eCare(TM) Release Focused on Improved Customer Satisfaction and Productivity
Sunshine Act Meetings
SMART's Telephone Communication Is Rolling Along Smoothly Thanks to Toshiba's IPedge Business Telephone Systems
SMART's Telephone Communication Is Rolling Along Smoothly Thanks to Toshiba's IPedge Business Telephone Systems
Sunshine Act Meetings
SIP Print Releases
Call Recording Version 1.42 from SIP Print Incorporates API and HTTPS
Not all call recorders are made equal, no, especially with today's advancements from the industry's leading players in the VoIP call recording space. This week, SIP Print emphasized its leading stance in the market space with the unleashing of its new series of appliances ...
SIP Print Announces SIP Care
Westlake Village, CA (PRWEB) February, 2011-SIP Print™, (www.sipprint.com) creators of the first and only truly affordable SIP-based VoIP call recording platform, today announced the release of SIP Care™ with full functionality and robust feature set. The SIP Print SIP Care appliance ensures greater flexibility and high performance for the monitor/management from the Cloud of IT ...
Featured Case Studies
SIP Print Uses Innovative Design Elements and Thought Leadership to Rank the "Call Recording" Comminuty at the Top of Search Engines: SIP Print has been sponsoring the "Call Recording" Online Community since March, 2009. Recently, the site went through a re-design to optimize the visual appearance of, and content on, the site. This Case Study highlights how SIP Print maintains their Online Community, and outlines how they are able to use the Online Community to position SIP Print as an industry leader and keep ranking at the top of major search engines week a fter week ...
Featured Datasheet
Call recording for your IP PBX Whatever the size of your organization - from a small professional corporation to a large enterprise - you chose to deploy a VoIP communications system for the capital and operational cost savings and the productivity advantages for your users. Now you are looking to add a call recording option to your system to either address legal mandates or increase operational effectiveness.
Featured Product
Call Recording Product Line
More businesses are turning to next-generation IT solutions in an effort to meet the demands of a stubbornly slow economy coupled with the challenges of operating in an increasingly connected world. Companies realize that in order to thrive in today's economic climate, they must be more agile and efficient than ever. One solution that has proven essential to helping businesses achieve these goals is Call Recording.
Featured Podcast
What's in the Box?:
SIP Print CEO Don Palmer discusses appliance-based enterprise and SMB call recording...
Follow us on Twitter
Partner Showcase
Testimonials
SIP Print recently worked with Payworks, a Canadian payroll company, enabling Payworks to boost its Quality Assurance and archiving capabilities thanks to SIP Print's top-of-the-line
[8:20]
Recordings
Construction Call
SIP Print Wins Product of the Year Award