Call Recording Featured Articles

  • How Call Recording Beat Kidnappers and Reunited a Family in Hours
    It may not sound like much, but here, we see that call recording software provided a valuable clue to get investigators looking in the right direction. It's not as sophisticated as being able to track the location-reports suggest that the cook actually destroyed the subscriber identity module (SIM) card on the girl's phone to make it harder to track as he fled police-but it still did the job, and all thanks to simple call recording software.
  • How Call Recording Beat Kidnappers and Reunited a Family
    The benefits of call recording tools have been known for some time now; protection against lawsuits, improved customer service, better training and so on. Now, we can add one more benefit based on an incident in Palghar in India, which saw call recording tools used to beat kidnappers and reunite a family within hours of the incident.
  • Cognia's New London Office Enjoys Ideal Location
    Cognia works to help organizations address some of their most pressing compliance, service-assurance and productivity challenges. Both small and multinational organizations rely on Cognia to help settle these issues. These businesses come from a range of industries, including finance, energy, healthcare and retail. Through their global communications-intelligence platform, the company transforms the cost and ease of capturing, storing and analyzing mobile, fixed-line and digital interactions. Due to its success, the business was recently able to open a new office in London.
  • Lifesize CEO: Reinvented Company Seeing Strong Customer Traction
    It's been a crazy few years for Lifesize, but the company's founder and CEO, Craig Malloy, is today happy to report that the recently reorganized and once again independent business has had a lot of success in the last year and seems to be on the right track.
  • Call Recording Issues for Windows 10 Fixed
    The ability to record calls for everyone within an organization is extremely important for companies that have to abide by regulatory compliances, whether they are on location or not. And because today's employees can work from anywhere with just their smartphone, not being able to record the calls when they are off-site can be problematic. So when a glitch was reported with the Voice Recorder app of Windows 10 Mobile, users quickly made Microsoft aware of the problem.

What Is Call Recording?

The idea that we have to even ask what is call recording seems like a silly concept as the phrase itself lends enough explanation to the activity. Most of us have heard the message that our call may be recorded for training and quality purposes and we’re well aware of the activities of the NSA ...

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Featured Resources

SIP Print Uses Innovative Design Elements and Thought Leadership to Rank the "Call Recording" Comminuty at the Top of Search Engines

This Case Study highlights how SIP Print maintains their Online Community, and outlines how they are able to use the Online Community to position SIP Print as an industry leader and keep ranking at the top of major search engines week after week ...

Call recording for your IP PBX

Whatever the size of your organization - from a small professional corporation to a large enterprise - you chose to deploy a VoIP communications system for the capital and operational cost savings and the productivity advantages for your users ...

What's in the Box?

SIP Print CEO Don Palmer discusses appliance-based enterprise and SMB call recording ...


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