Welcome to the Call Recording Community
OAISYS AllWays Released, Innovative Vision for Call Recording Deployment and Access
OAISYS, a leading developer of call recording and contact center management solutions, offers a wide array of products for a variety of industries. OAISYS voice documentation and interaction management solutions help companies attract and retain customers by digitally capturing phone-based interactions for simple retrieval, playback and management. OAISYS released its latest vision for call recording deployment and access, OAISYS AllWays.
05/15/2012
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Matrix Successfully Completes Interoperability Testing with SIP Print
Matrix Comsec, a manufacturer of wide range of products such as IP-PBX, IP-servers, VoIP gateways and IP phones, has announced that it has successfully completed interoperability testing with SIP Print.
05/11/2012
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L3 Prime, SIP Print Improve WFO with Call Recording
Workforce management and SIP-based call recording are the peanut butter and jelly of call center solutions. One just simply isn't as good without the other.
No two companies know this as well as L3 Prime and SIP Print, which is why they've come together to enhance L3 Prime's workforce optimization offerings with SIP Print's VoIP call recording technology.
05/10/2012
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Castel Communications Debuts Castel Detect Voice Analysis Solution
Castel Communications, specializing in contact management solutions for call centers, announced the release of Castel Detect voice analysis solution. The company specializes in offering optimized call center solutions that serve the needs of global financial institutions, collection agencies, and telemarketing organizations.
05/09/2012
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Verint Helps Optimize Multi-Channel Customer Interactions
Daniel Ziv, vice president, voice of the customer analytics for Verint, will participate in a panel discussion on "Optimizing Multi-Channel Customer Interactions," on Tuesday, May 8 at 2:15 p.m.
05/08/2012
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Government Increased Number of Secret Wiretaps in 2011
Bad news for people who actually value their privacy and do not particularly trust the government. A new report says that secret terrorism and espionage wiretap requests actually increased in 2011. The report says that the Justice Department requested 1,745 secret wiretaps in 2011, an increase over 2010 by 239. While some people will say this isn't a very big deal unless you are being targeted by the FBI or the NSA, the problem arises in just how you can land on the Justice Department's radar. T…
05/07/2012
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TelcoDepot.com Announces Special Phone System Offering for Call Centers
TelcoDepot.com, a supplier of VoIP phone systems and services, announced a special phone system package for call centers.
05/02/2012
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Novo Technologies Rated for Avaya Compliance
Novo Technologies, a supplier of call recording, quality and coaching tools for the call center and customer relation management markets, announced today that its flagship product NovoLog6 is compliant with key collaboration solutions from Avaya software.
Any company that creates telecommunications solutions either in software or hardware must develop compliance with the large systems providers like Avaya, ShoreTel and Cisco.
05/09/2012
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Digital Phone Technology Puts More Power in Business' Hands
The less a business spends on those everyday operational parts of the business, the more they have to put into research and development, marketing, human resources and all those vital components of the business that can improve conditions, boost morale and nourish bottom line. One way to do just that is to switch to digital phone technology.
05/04/2012
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Call Tracking Metrics Updates its Call Tracking Solution
Call Tracking Metrics is allowing advertisers to publish a single phone number and have each call automatically ring to the location nearest the caller.
The company has launched its call tracking and reporting software, including a geo-routing feature to this end.
05/04/2012
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Tata Communications Enhances its False Answer Supervision Algorithm
In an effort to enhance its False Answer Supervision detection programs, Tata Communications has announced that it has selected IPSoft's algorithm. Tata Communications is a recognized provider of New World Communication solutions for international markets. The new and enhanced False Answer Supervision (FAS) algorithm will enable the company to offer its clients quality services as the market demands for a FAS solution that is effective becomes a growing reality.
04/25/2012
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OAISYS Announces Early Adopter Release of Mobile Recall Application
The new Mobile Recall Application from OAISYS lets users have web-based access to the key functionalities of OAISYS Talkument and Tracer software solutions.
04/19/2012
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New Technology Detects and Blocks Contraband Communications Devices in CA Prisons
Global Tel is a private company that owns California prison pay phones. Recently, they funded a multi-million dollar project to detect and block contraband cell phone use inside of California prisons.
04/19/2012
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eFusion Announces HD Recorder 5.1 App for iOS
eFusion, a Japanese audio technology company, has just announced that version 5.1 of their Voice Recorder HD is ready for the general public. This iOS-based recording application is designed for anyone who loves to be able to record voice memos quickly and easily. This particular app is geared towards the business person who wants to manage background recording on their iPad, iPhone or iPod. This company has been especially popular in Japan and Russia and has released other applications for iOS …
04/16/2012
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OAISYS Announces Innovative Vision for Call Recording Deployment and Access, Introduces New Hybrid Cloud Offering
OAISYS Announces Innovative Vision for Call Recording Deployment and Access, Introduces New Hybrid Cloud Offering
800response Launches CallFinder, Bringing Web-based Speech Analytics to the Small to Medium-sized Business Market
FreeConferenceCall.com Launches Service in Israel
VOXDATA Selects Interactive Intelligence Unified IP Business Communications Solution
CSA Travel Protection Deploys Interactive Intelligence Unified IP Business Communications Solution
Cisco Paves Way for CIOs to Fight Costly Voice Fraud, Theft and Service Attacks; Enables partners to develop applications that improve the security, visibility and control of the voice network; BT to deliver first service based on the technology
Cisco Paves Way for CIOs to Fight Costly Voice Fraud, Theft and Service Attacks
SecureLogix Delivers Integrated Voice and Unified Communications Security on Cisco Voice Gateways to Enterprise Market
SIP Print's Call Recording Suite
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Video Showcase
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Interview with SIP Print's Jonathan Fuld, CTO
SIP PRINT Events
- SIP Print is here, come meet us at...
Enterprise Connect
Mar 26-29, 2012
Orlando
1-The Wings over the Rockies Air & Space Museum
April 25, 2012
7711 East Academy Boulevard #1
Denver, Colorado 80230-6929
2-F1 Race Factory
May 16, 2012
317 S. 48th Street Phoenix, Arizona 85034
The IT Summit
May 16,2012
Denver, Colorado
SIP PRINT RELEASES
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Call Recording Version 1.42 from SIP Print Incorporates API and HTTPS: Not all call recorders are made equal, no, especially with today’s advancements from the industry’s leading players in the VoIP call recording space. This week, SIP Print emphasized its leading stance in the market space with the unleashing of its new series of appliances
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SIP Print Announces SIP Care: Westlake Village, CA (PRWEB) February, 2011-SIP Print™, (www.sipprint.com) creators of the first and only truly affordable SIP-based VoIP call recording platform, today announced the release of SIP Care™ with full functionality and robust feature set. The SIP Print SIP Care appliance ensures greater flexibility and high performance for the monitor/management from the Cloud of IT environments ...
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CASE STUDIES
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SIP Print Uses Innovative Design Elements and
Thought Leadership to Rank the "Call Recording"
Comminuty at the Top of Search Engines: SIP Print has been sponsoring the "Call Recording" Online Community
since March, 2009. Recently, the site went through a re-design
to optimize the visual appearance of, and content on, the site. This
Case Study highlights how SIP Print maintains their Online Community,
and outlines how they are able to use the Online Community to
position SIP Print as an industry leader and keep ranking at the top of
major search engines week after week
...
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podcasts
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What's in the Box?: SIP Print CEO Don Palmer discusses appliance-based enterprise and SMB call recording...
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TESTIMONIALS
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SIP Print recently worked with Payworks, a Canadian payroll company, enabling Payworks to boost its Quality Assurance and archiving capabilities thanks to SIP Print's top-of-the-line [8:20] ...
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