CyberTech International, a provider of advanced voice and data recording technologies, has announced the signing of a contract for 6,000 channels of recording for a globally-branded financial services organization.
Company officials said this latest contract represents one of the largest such single contracts both for CyberTech and the call recording industry as a whole.
The agreement was the result of the undisclosed financial institution’s strategic decision to lead in world-class compliance using solutions that “exceed regulations while lowering costs of overall ownership.”
After a comprehensive evaluation, CyberTech was selected due to total cost of ownership (TCO), flexibility and expedited turnaround in deployment.
Usually, such installations take months to complete and deliver. However, officials said that CyberTech deployed the offering in less than four weeks.
CyberTech’s compliance recording delivers advanced, secure and user-friendly solutions that exceed regulatory requirements through recorded and stored calls that leverage the customers’ secure IT network infrastructures.
Paul Manyweathers, director for global business development at CyberTech, said that the financial services industry is adopting gold-standard compliance technologies and policies to prove and assure value and stability.
“In such a scenario, the company is proud that it has been chosen by this bank as its trusted service provider for compliance recording,” he said.
CyberTech is one of a very small group of manufacturers equipped to install and support voice recording solutions globally, said Manyweathers.
Last month, CyberTech
announced the launch of
www.recordingwiki.org, an independent, open and collaborative Web resource for information sharing for all interested parties in the communications recording industry.
Edited by
Stefania Viscusi
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