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Contractors Increase Productivity with eFax and eVoice

February 21, 2013

By Anuradha Shukla, Call Recording World Contributor

Contractors are using eFax and eVoice from j2 Global to boost work productively while keeping costs down.

eVoice is a business phone service for mobile professionals, which ensures that important calls get answered and low-priority calls are at least subject to voicemail. Messages received via voicemail are transcribed and delivered as text messages or e-mails to the contractors.

j2 Global’s eFax service provides contractors with local and toll-free fax numbers. Users can send and receive these faxes by e-mail, online or via mobile app without requiring a fax machine.

eFax provides several features to contractors, such as fax archiving, digitized signatures and large file sharing.

j2 Global provides Internet services through its two divisions: Business Cloud Services and Digital Media. Homeowners are encouraged to improve their homes due to low mortgage rates, meaning more work for contractors.

These contractors have to spend more time in the field and less time in the office, and thus require tools from j2 Global.

“Having services that allow me to operate efficiently no matter where I am is critical for my business,” said Michael Diack, owner of Pipe Doctor Plumbing based in Long Island, NY. “That's why I rely on eVoice to connect with customers anytime and anywhere. More importantly, with my voicemails transcribed and sent to my inbox, I know exactly what my customers need and the urgency of their requests.”

j2 Global was in the news last year for launching its own CRM offering aimed at the small to medium-sized business market.




Edited by Braden Becker

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