Call Recording

TMCnet
TMC Launches New Sites ::  NGC  |  4GWE  |  Green Tech  |  Satellite  |  IT |  ITEXPO  |  Healthcare  |  Smart Grid  |  M2M  |  Smart Products  |  AstriCon News  |  SATCON News
Share

 

 

More CRM Community Stories

 

July 24, 2008

Bestoutcome Acquires CRM-Based ISA Ltd.



By David Sims
TMCnet Contributing Editor


Bestoutcome Limited, a U.K.-based consultancy specializing in IT project and program management, announced today that it’s acquired the whole of the issued share capital of ISA Limited, a supplier of business applications built on Microsoft (News - Alert) technology platforms.

 
ISA’s customer relationship management products are based on Microsoft Dynamics CRM and its software development capability is to Microsoft Gold Certified Partner standards, ISA officials say.

With a forecast this year of annual revenue in excess of nearly $10 million, “a combined IT services enterprise has been created” from the agreement signed on July 18, according to Bestoutcome officials.
 
Barry Jackson and David Walton, respectively chairman and managing director of Bestoutcome, will join the ISA board, and Thomas Payne, managing director of ISA, will join the consultancy’s board.

The acquisition will pool both companies’ resources, including “strategic consultancy, execution, and ongoing support,” officials of both firms say: “Marketing and sales will be aimed at the retail, finance, media, healthcare, distribution, and construction industries, and other vertical markets.”
 
Earlier this week XON officials said the firm has become the first user in Africa of Microsoft’s new Dynamics AX 2009 business management product and enterprise suite.

Microsoft released the suite, which offers capabilities for multisite organizations to streamline processes, reduce operational costs and other functions, in June.

“We have 40 people across eight companies and three national offices using Microsoft’s ERP system,” says Bart van Buynder, chief financial officer of the XON Group of companies. “We are using a total of six modules that our business partner, XON, deployed first in a test environment before going live.”

XON sells information and communication technology products, and operates networking and security, ERP and CRM business products, infrastructure, maintenance and other services throughout South Africa.

David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is The Compelling ROI Benefits of Contact Center Quality and Performance Management Technologies, brought to you by Voice Print International (News - Alert).

 

More CRM Community Stories
 

Participate in the Community:
Add Your Thoughts and Comments Now
 
 
By  
TMCnet