Safe Harbor Certification Guarantees Compliance with CALEA in Electronic Surveillance of Criminals and Terrorists

Electronic surveillance provider Subsentio has unwrapped a “Safe Harbor” Certification program that ensures compliance with surveillance and privacy laws. According to the developer, it is the first comprehensive program designed to ensure communications service providers’ compliance with the Communications Assistance for Law Enforcement Act (CALEA) while protecting their customers’ constitutional privacy.

In a statement, Subsentio president Steve Bock said, “With law and technology in flux, Subsentio’s end-to-end compliance program means shareholders, executives and their lawyers can sleep at night.”

The company said that the “Safe Harbor” certification program provides proven assurance that Subsentio’s lawful intercept solutions meet the legal requirements of court orders for electronic surveillance.

According to Subsentio, the “Safe Harbor” certification methodology covers strict adherence to industry standards for traditional wireline and wireless, VoIP and LTE (News - Alert) using US based standards including J-STD, 678v2, and IAS, expert installation and testing, including maintenance, and secure transmission of specified information.

Under “Safe Harbor” certification, Subsentio said it provides end-to-end management of the lawful intercept process. The electronic surveillance solutions are expertly installed and integrated with the carrier’s network, rigorously tested, and continuously monitored and re-tested 24x7x365 to ensure “five 9s” performance. Consequently, the supplier trains carrier engineering personnel and works closely with network hardware manufacturers to ensure flawless interoperability between its Safe Harbor solution and network devices to identify, isolate and capture pre-specified data only.

Subsentio said that when legal authorities issue a court order, the company’s legal personnel validate the order to ensure it is proper and lawful. It then administers and manages the court order to make sure that the type of intercept requested collects the proper information, is in place at the requested time, and that the information is transmitted to the requesting law enforcement agency in the correct format. The “Safe Harbor” process is certified, indemnifies the provider from non-compliance penalties, and protects customer privacy, asserted the provider.