Sound Telecom Executives Return from San Vicente Mexico Mission Trip

Executives from Sound Telecom recently returned from a mission trip to San Vicente Mexico with Mexican Medical Ministries and the Good News Community Church of Broomfield Colorado. The company executives included Michael LaBaw, CEO, and his wife Cheryl LaBaw, director of Customer Relations at Sound Telecom.

In a press release, Michael LaBaw, Sound Telecom’s CEO and founder, said, “We are very grateful to our supportive management team and staff for holding down the fort; while we pursue our dream of doing short-term missions work in the USA and other countries of the world. My wife and I were part of a team sent out by Good News Community Church to serve Mexican Medical Ministries, El Refugio and migrant farm worker camps in the San Vicente area of Baja California Mexico.”

Sound Telecom, headquartered in Seattle, is a provider of 24 hour telephone answering, call center and unified communication services. It serves thousands of customers throughout the United States and Canada with U.S.- based agents.

Sound Telecom has plans to open regional sales and operations offices in all U.S.-based time zones. The company has zeroed in on the Denver area to open its first regional office to support its large customer base in the area, which is an ideal location for the company to open a bilingual English-Spanish call center. The Denver-based facility will take care of sales and a bilingual telephone answering service and call center. The company is opening regional sales and operations offices in the Mountain, Central and Eastern Time zones.

Brian Gabriel, Sound Telecom’s COO, said, “Our purpose is to serve local communities by providing excellent call center support. We are proud to provide bilingual Spanish-English operator support to both English and Hispanic-owned businesses.”

Sound Telecom Call Center was recently in news when the company agent, Phil Visnaw was honored with the Sound Telecom Super-Agent award.

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