Call Recording Industry News

TMCNet:  Virtual Console introduces ISDN call recording appliance and analog reminder

[January 01, 2013]

Virtual Console introduces ISDN call recording appliance and analog reminder

Jan 01, 2013 (Datamonitor via COMTEX) -- Virtual Console, LLC, a provider of telecommunication and testing products, has expanded its line of small-office equipment with the introduction of ISDN PRI call recording appliance and four analog line appointment reminder.

Call Recorder is capable of capturing all inbound and outbound calls and forwarding them to a centralized Call Recording Storage Server for archiving. Appointment Reminder can make calls to a predefined list of phone numbers at specific times and play custom announcements regarding upcoming appointments or events.

RECORD-DS1-1 Call Recorder allows listening to live calls and saving any of them as WAV files with daily back up functionality. In addition recorder permits to encrypt, search and capture telephone numbers and names. It's a passive, low impedance, appliance that does not affect operation of T1/E1 lines. RECORD-DS1-1 comes with Windows based management software. All calls can be saved for any duration of time and played by any standard WAV player. WAV files do not use any compression and are acceptable as legal evidence if needed.

AR-4FXO Appointment Reminder is for medical offices or legal practices due to its ability to minimize administrative effort and reduce "no show" appointments. It can make calls to a predefined list of phone numbers at specific times and play custom announcements regarding upcoming appointments or events. Appointment Reminder is designed to be connected to a regular analog phone line and can be integrated with the client's existing office management software for full automation. AR-4FXO can call 50 users in 1 hour over each phone line. Four-port model can place up to 200 phone calls in an hour.

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