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[February 28, 2008] Numara Software Named a Finalist in the 2008 ContactCenterWorld.com Awards TAMPA, Fla. --(Business Wire)-- Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that Numara FootPrints has been recognized as a finalist in the third annual 2008 ContactCenterWorld.com Top Ranking Performers Awards for Best Technology Innovation in the Vendor Solution category. The award recognizes the top performing centers, agents and products in the contact center industry. The Vendor Solution category specifically honors the top external solutions that improve both the experience of contact center agents and service to the customer. "Numara FootPrints is a top-tier solution that offers organizations of all sizes the versatility and flexibility they need for a comprehensive and affordable service desk solution," said David Weiss, president and CEO of Numara Software. "We're extremely proud to have our solution be recognized by ContactCenterWorld.com as a leading innovator within such a competitive field." With this accolade, Numara Software continues its strong tradition of creating industry-recognized solutions, adding to an impressive portfolio of awards from organizations such as ContactCenterWorld.com, Customer Inter@ction Solutions, and TMCNet. For more information on Numara FootPrints or other Numara Software solutions, visit http://www.numarasoftware.com. For a complete list of the 2008 ContactCenterWorld.com Top Ranking Performers, visit http://www.contactcenterworld.com/worldawards/. About Numara Software, Inc. Founded in 1991, Numara Software, Inc. (formerly Blue Ocean Software) is a global provider of service desk management solutions for help desk and customer support professionals who need to simplify and gain control over their increasingly complex environments. The Numara Software trusted solutions address critical IT and support functions, such as customer service desk, IT help desk, asset management, software patch and deployment, and network monitoring. [ Back To Call Recording Community's Homepage ]