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Stefania Viscusi Info

TMC

Stefania Viscusi is an established writer and avid reader. She is a 2005 graduate of Albertus Magnus College, Magna Cum Laude. She has a Bachelor’s degree in English and a Bachelor's degree in Communications. Stefania has been covering the telecom and call center industry for over a decade and specializes in commentary and coverage of both workforce management and unified communications topics.

 

Latest Articles

12/03/2016 Call Recording Week in Review: SIP Print, Knowlarity, UCedge, Toshiba
12/02/2016 SIP Print Brings Call Recording to nexogy
11/12/2016 Call Recording Week in Review: Sabio, NewVoiceMedia, MiaRec
11/05/2016 Call Recording Week in Review: TeleWare, TelStrat
11/03/2016 Most Companies Not Moving Forward with UC Improvements Due to Lack of Tools
10/29/2016 Call Recording Week in Review: Cebod, MegaPath, CSI
10/22/2016 Call Recording Week in Review: Dubber, CallRail, TelStrat
10/15/2016 Call Recording Week in Review: Calabrio, Dubber, Versadial
10/08/2016 Call Recording Week in Review: Voiptime, Dubber, FCA
10/03/2016 Call Recording: The Good, Bad & Ugly of Customer Care
09/28/2016 NetPro Expands Success with SIP Print Call Recording
09/03/2016 Call Recording Week in Review: Calabrio, TeleWare, TCN
08/27/2016 Call Recording Week in Review: Verint, Agile Cloud, CallCabinet
08/20/2016 Call Recording Week in Review: Dubber, SIP Print, OrecX
08/17/2016 Access4 Picks Dubber for Cloud Call Recording
08/17/2016 Digital South Communications & SIP Print Partner for Cloud Call Recording
08/13/2016 Call Recording Week in Review: Digium, CallCabinet, SIP Print
08/08/2016 Cloud Call Recording Made Easy with SIP Print
08/06/2016 Call Recording Week in Review: NewVoiceMedia, ASC Technologies, Toshiba, Versadial
08/03/2016 Versadial Solutions Updates Call Recording Software
07/30/2016 Call Recording Week in Review: Cistera, SIP Print, Toshiba, Noble Systems
07/28/2016 AGJ Systems & Networks: Delivering Top Notch IT Support, Now with SIP Print
07/16/2016 Call Recording Week in Review: Aeriandi, TeleVoice, Verint
06/25/2016 Call Recording Week in Review: iQventures, Calabrio
06/21/2016 Phone Calls Are Still Important for Customer Care
06/18/2016 Call Recording Week in Review: VBrick, Earthlink, ProblemSolutionHQ
06/04/2016 Call Recording Week in Review: Verint, Dubber, Skype for Business
05/21/2016 Call Recording Week in Review: CallCabinet, Liquid Voice, TCN
05/14/2016 Call Recording Week in Review: Verint, Teo, MiaRec, More
05/11/2016 Verint Recognized for Recording Innovation
05/11/2016 MiaRec to Show off Cloud-Ready Call Recording
05/07/2016 Call Recording Week in Review: StoraCall, Pexip, Abiliteam
04/30/2016 Call Recording Week in Review: TelStrat, Semafone, CTD
04/23/2016 Call Recording Week in Review: Versadial, BroadSoft, ASC Technologies
04/23/2016 Call Recording Week in Review: Versadial, BroadSoft, ASC Technologies
04/20/2016 EVOIPneo Call Recording Now Interoperable with BroadWorks Platform
04/16/2016 Call Recording Week in Review: Avoxi, ServeMeBest, Voci, MediaRecorder
04/09/2016 Call Recording Week in Review: TelStrat, ASC
04/02/2016 Call Recording Week in Review: Coordinated Systems, Zendesk, DGT
03/19/2016 Call Recording Week in Review: TeleVoice, Business Systems,
03/12/2016 Call Recording Week in Review: CallTower, OrecX, Slack, SIP Print
03/05/2016 Call Recording Week in Review: MiaRec, IOVOX, California Invasion of Privacy Act
02/27/2016 Call Recording Week in Review: CallCabinet, Tango Networks, TeleVoice
02/20/2016 Call Recording Week in Review: Numonix, Voci Technologies, Vaspian
02/06/2016 Call Recording Week in Review: Compliance, Security & Call Scoring
12/19/2015 Call Recording Week in Review: Marchex, TC&C, Global Connect
12/12/2015 Call Recording Week in Review: Fathom Voice, CTI Group, Datatex
11/21/2015 Call Recording Week in Review: Dubber, Yallo & A Closer Look at Security
11/14/2015 Call Recording Week in Review: Aeriandi, Dubber, NSA
11/06/2015 Call Recording Week in Review: Microsoft, Radware, Numonix, Convergys
10/24/2015 Call Recording Week in Review: VIQ Solutions, Liquid Voice, Uptivity by InContact
10/20/2015 Call Recording and PCIDSS Compliance: Everything You Need to Know
10/17/2015 Call Recording Week in Review: MiaRec, CTI Group, Evolve IP
10/01/2015 SIP Print to Showcase New Release, Discuss Worldwide Deployments at ITEXPO
09/26/2015 Call Recording Week in Review: Broadvoice, Dubber Corporation, Voxsmart
09/19/2015 Call Recording Week in Review: Verint, CTI Group, DealerSocket
09/14/2015 Call Recording & Compliance: What You Need to Know
09/12/2015 Call Recording Week in Review: NICE Systems, CallFinder, Century Interactive
09/11/2015 Century Interactive & DealerSocket Integrate for Outbound Click to Call
09/03/2015 Numonix Call Recording Solution Awarded Product of the Year
08/29/2015 Call Recording Week in Review: CallTrackingMetrics, Castel, NetSapiens
08/22/2015 Call Recording Week in Review: HigherGround, TapeACall, SIP Print
08/15/2015 Call Recording Week in Review: SIP Print, Nexidia, Speakerbus
08/08/2015 Call Recording Week in Review: SIP Print, Dubber, Birch Communications, CTI Group
08/01/2015 Call Recording Week in Review: 800response, NSA, TCN
07/18/2015 Call Recording Week in Review: Dubber, Yallo, Linx-Networks
06/27/2015 Call Recording Week in Review: HigherGround, DialogTech, Wanatel
06/06/2015 Call Recording Week in Review: CallRail, Citizen Lab, NSA
05/30/2015 Call Recording Week in Review: SIP Print, CallTrackingMetrics and More
05/27/2015 SIP Print's New Call Scoring Feature Supports Agent Improvement
05/23/2015 Call Recording Week in Review: Ringtail, CallCabinet, CounterPath
05/16/2015 Call Recording Week in Review: Mitel, Dialing Innovations, Auto-Recorder
05/09/2015 Call Recording Week in Review: Google, SIP Print, G2 Crowd
05/07/2015 SIP Print Partners with Software Link, Brings 'Software Only' to Europe
05/02/2015 Call Recording Week in Review: Toshiba, SIP Print, Numonix
04/29/2015 SIP Print Achieves Partner Certification with Metaswitch Networks
04/24/2015 SIP Print Keeps it Spicy, Signs New Exclusive Partner for Latin America & The Caribbean
04/18/2015 Call Recording Week in Review: CTI Group, Telcom & Data, RingCentral
04/11/2015 Call Recording Week in Review: SIP Print, ContactPoint, iOS Call Recorder
04/02/2015 New Partnership Delivers Cloud-based Speech Analytics for Canadian Businesses
03/28/2015 Call Recording Week in Review: SIP Print, NICE, Red Box Recorders
03/23/2015 SIP Print Finds Sweet Spot in European Market
03/21/2015 Call Recording Week in Review: CallFinder, Twilio, ASC
03/14/2015 Call Recording Week in Review: Red Box Recorders, Allworx, Subsentio
03/07/2015 Call Recording Week in Review: Bluewire, CTI Group, Samsung
02/28/2015 Call Recording Week in Review: CTI Group, Contact Solutions, Ecosmob
05/19/2008 Telecom Workers Make the Grade with eLearning from Watershed Networks
03/24/2008 Verint Systems on the Importance of Encryption Technology in the Call Center
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